Frequently Asked Questions

Simply browse our catalog, select the equipment you need, and click "Add to Cart." Proceed to checkout, fill in your shipping details, and complete payment. You'll receive an order confirmation email immediately. You can also contact us directly by phone at +1 (209) 758-7473 to place an order.

No, you do not need any special license or certification to purchase from IronDigger. Our equipment is available to both professionals and homeowners. Whether you're a contractor, farmer, landscaper, or property owner, you can order directly from our website.

Yes, you can modify or cancel your order within 24 hours of placing it by contacting our support team at support@irondigger.com or calling +1 (209) 758-7473. Once the order has shipped, modifications are no longer possible, but you can initiate a return under our refund policy.

Yes! We offer special pricing for bulk orders and fleet purchases. Contact our sales team at support@irondigger.com with details about what you need and the quantity, and we'll provide a custom quote within 24 hours.

Standard delivery takes 5 to 21 business days depending on your location and the equipment ordered. Orders are processed within 2–3 business days, and you'll receive a tracking number via email once your order ships. Heavy equipment ships via professional freight carriers with curbside delivery.

Yes! We offer 100% free shipping on all orders across all 50 US states. There are no hidden fees or surcharges. The price you see at checkout is the price you pay. Equipment ships via UPS and trusted freight carriers.

Yes, we can deliver directly to job sites, farms, commercial properties, and residential addresses. Just make sure someone is available at the delivery location to receive and sign for the equipment. For special delivery requirements, contact us in advance.

Once your order ships, you'll receive an email with a tracking number and a link to track your shipment in real time. You can also check your order status anytime on our Order Status page, or contact our support team for updates.

Currently, we primarily ship within the United States (all 50 states). For international inquiries, please contact us at support@irondigger.com and we'll do our best to accommodate your request with a custom shipping quote.

All equipment sold through IronDigger comes with a 3-Year Warranty covering manufacturing defects and parts. This includes engine components, hydraulic systems, and structural parts. We also provide lifetime technical assistance via phone and email to help you with any questions or issues.

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can request a return within 30 days of delivery. The equipment must be in its original condition and packaging. Please review our full Refund Policy for complete details on the return process.

In the rare event your equipment arrives damaged, please take photos immediately and contact us within 48 hours at support@irondigger.com or +1 (209) 758-7473. We will arrange a replacement or full refund at no extra cost. All shipments are insured for your protection.

To file a warranty claim, email us at support@irondigger.com with your order number, a description of the issue, and photos if applicable. Our technical team will review your claim within 1–2 business days and guide you through the repair or replacement process.

Yes, all our mini excavators meet EPA (Environmental Protection Agency) emissions standards and are fully certified for use in the United States. Many of our machines feature EPA-certified engines from trusted brands like Kubota, Yanmar, and Briggs & Stratton.

We specialize in mini excavators ranging from 1-ton to 6-ton models, as well as vehicle lifts and car lifts. Our lineup includes machines with features like enclosed AC cabins, retractable tracks, boom swing, Kubota/Yanmar engines, and ISO/SAE controls. Browse our full catalog to see all available models.

Most of our excavators arrive fully assembled and ready to use. Some models may require minor assembly such as attaching the bucket, mirrors, or canopy. Each machine comes with a detailed user manual, and our technical support team is available to walk you through any setup steps over the phone.

Our mini excavators are versatile and can be used for a wide range of applications including:

• Construction: foundations, utilities, trenching
• Landscaping: grading, tree removal, soil preparation
• Agriculture: farm operations, irrigation work
• Property maintenance: driveway work, pool excavation
• Public works: drainage, debris removal

We accept all major payment methods including Visa, Mastercard, and PayPal. All payments are processed through secure, encrypted payment gateways. We also accept bank wire transfers for large orders — contact us for details.

Absolutely. Our website uses SSL encryption and all transactions are processed through PCI-compliant payment providers. We never store your credit card details on our servers. Your personal and financial information is fully protected.

We currently do not offer direct financing, but we accept PayPal which offers its own "Pay in 4" installment option on qualifying purchases. For large fleet orders, contact us to discuss flexible payment arrangements.